About us

So why choose SCM?

Our core business is Servicing and Maintenance with a commitment to providing our customers with a first class customer experience with these 10 unique benefits:-

  1. Full member of the Fire Industry Association (FIA) and BAFE and BSI Kitemark registered - providing customers with an independent guarantee of quality with Third Party Certification

  2. ​Reliable and Fast Same Day Service provided for reactive maintenance, faults & breakdowns 98% of the time

  3. Peace of Mind 24 hours a day, with one phone number to ring

  4. Our online customer portal - mySCM - for easy access to all Certificates, Job Sheets and Invoices for our contract customers.

  5. Specialist Maintenance and Service company with over 35 years of providing a First Class Customer experience to our customers

  6. Two Divisions each with their own specialist, highly trained local engineers

  7. Regional Company providing independent advice as not tied to any one manufacturer or system​

  8. Socially responsible, supporting local charitable customers with our nominated charity of the year scheme

  9. Most parts available from stock and supplied anywhere in the UK

3D figure thinking next to a large red question mark.

Our Culture and Values

Working at Southern Care Maintenance is an opportunity to directly contribute to the success of the business and to help our customers - It’s a chance to really make a change and be part of a great team and fell your work is really appreciated.

Working at SCM captures what it means to be part of something you truly love. If you’re looking to be immersed in an inclusive, dynamic culture that’s overflowing with positivity and possibility, then you’ll fit in like one of our puzzle-piece-shaped ottomans.

Our culture is shaped by our company values and these are the key to success - both yours and ours.

These are the values that make us who we are, and make it enjoyable for us to come to work every day. They are the attributes that we strive to achieve and and keep us all on the same page​​ .

Two people in business attire shaking hands against a blue background.
Our Customers will always come first”
— David Knight - Founder